Zoom launches new telehealth feature for greater accessibility

Patients with Apple devices can now join telehealth appointments in a HIPAA-compliant setting without downloading the app from Zoom, the company noted August 9.

The company added iOS mobile browser functionality to its Zoom for Healthcare platform that allows Apple device users to securely join telehealth appointments directly from their mobile browser. Providers can send patients a Zoom meeting link that initiates the meeting in a mobile browser when clicked.

Zoom said the new feature is intended to reduce the time providers and IT professionals spend mentoring patients through technical support, allowing patients and providers more flexibility in choosing the where they make telehealth appointments from and give patients the option of not having to download any. Software.

The company said it plans to roll out the feature for additional operating systems in addition to iOS.

Zoom also announced some upcoming features that will allow providers to further customize their telehealth appointments. Providers will soon be able to send patients a Zoom meeting link via email or text message without exposing the web scheduler contact details. They will also be able to send chat messages to patients in the virtual waiting room and set a pre-recorded video to play when patients enter.

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