Like most smartphone users in India, I use WhatsApp a lot. But I never voicemailed anyone – ever. It turns out that others do.
WhatsApp said on Wednesday that users of its massive messaging app send an average of 7 billion voice messages every day. Communication through voice notes – which, like their text counterparts, are protected by end-to-end encryption – is popular because it allows people to have “more expressive conversations”, the owned messaging app says. in Meta.
“Showing emotion or excitement through voice is more natural than text,” said the app operator, whose service is used by more than 2 billion users to send more than 100 billion messages each day (at last count, over two years ago).
The growing adoption of voicemail — a remarkable and seemingly unprecedented feat — isn’t necessarily a surprise, however. In many emerging markets, for example, we have seen a segment of new smartphone users show a tendency to prefer voice over typing. (WhatsApp did not provide information on voicemail usage in different countries today.)
To mark this milestone, WhatsApp is adding a host of new features and improvements to its Voice Notes feature. These include the ability to pause a voice note recording and then return to it later, as well as the ability to listen to recordings at up to 2x speeds.
The full changelog is as follows:
- Non-chat reading: Users can now listen to a voicemail outside of chat, so they can multitask and take care of other things instead of watching a particular chat window.
- Pause/Resume Recording: When recording a voicemail, users can now pause recording and resume when ready.
- Waveform visualization: WhatsApp adds a visual representation to the sound of a voice message.
- Draft Preview: Users can now listen to their voicemails before sending them.
- Memorize reading: If you pause while listening to a voice message, you can pick up where you left off when you return to the chat.
- Quick reading of forwarded messages: Play voicemails at 1.5x or 2x speeds to listen to messages faster on regular and forwarded messages.